⇒ Things you can do yourself on Gurdeep.ca↓
→ If you forgot your password, you can reset it on this page
→ If you purchased a prerecorded lesson video and cannot find it, please visit this page
→ If you lost your order or cannot find Zoom link to attend your class; no worries, it is on this page
→ Need refund? No problem! Check your eligibility at refund policy and then request it on this page
→ If you want bhangra music for practising the moves, go to this page
→ If you want to get informed of my online classes? Add your name to my mailing list
⇒ Frequently Asked Questions via Contact Form↓
Question 1) I am new to technology. I do not know how to take your online class?
Answer: It is easy. I use the Zoom platform to conduct online classes. It is a simple process – you download Zoom App in your computer or mobile device. Around 5-10 minutes before the class start time, you log in your downloaded Zoom App with “Zoom User ID”, which you get after you sign up for a class at the Gurdeep.ca, and you will be in my class. That’s it.
Question 2) I’ve registered and paid, how do I participate in the class?
Answer: This information is stored in your orders at ‘My Account”. (Orders > Click on your Order > Downloads)
Question 3) I have signed up for your class but did not receive any confirmation email?
Answer: Emails from Gurdeep.ca, sometimes, love sitting in spam/junk folders, please check those areas! To prevent Gurdeep.ca emails from visiting spam folders, add no-reply@gurdeep.ca and gurdeep.ca to your email’s address book!
Question 4) What is the time zone the Yukon is at? Or what is the time difference between the Yukon and my time?
Answer: Online classes are hosted at the Yukon, Canada, time (Pacific Daylight Saving Time – PDT). Here is the current local time clock in the Yukon so that you can calculate the time difference between precisely:
⇒ If you still need to contact Gurdeep, then make your words dance below↓
(Public Announcement: I receive a large number of messages and emails every day. I make efforts to write back to everyone, but many times, yes, things can get busy and forgetfulness happens. Therefore, if you feel that you were looking for a response and did not hear back in a reasonable time, please be kind to send me a reminder!)
You’re more than welcome to send regular mail, too! I love reading hand-written letters/cards. Sentiments are sentiments. My mailing address is:
(Please note that I sometimes publish fan-letters of non-personal nature on my social media pages, keeping the sender’s name, address or any other personal-info hidden. If you do not want me to publish your letter, please specify in your mail and I will honour your choice.
Gurdeep Pandher
PO Box 20900
Whitehorse, Yukon
Y1A 6P1
Canada
(Please note that although I love receiving and reading letters. As I am a one-person army and I also do not have enough resources, so, unfortunately, I won’t be able to send reply-letters. But I do make efforts to take care of all the letters I receive and keep them safe in a good place in my cabin.)
